BlockFi Login Troubleshooting

Find solutions to common BlockFi login problems and get back to managing your crypto assets quickly.

Forgotten Password

If you can't remember your BlockFi password, follow these steps:

1Go to the BlockFi login page and click "Forgot Password"
2Enter your registered email address
3Check your email for the password reset link (check spam folder)
4Click the link and create a strong new password
5Log in with your new credentials

2FA Code Not Working

Two-factor authentication issues can be resolved by:

Check your device's time settings - ensure auto time sync is enabled
Ensure you're entering the code before it expires (usually 30 seconds)
Use backup codes if you've lost access to your authenticator app
Contact BlockFi support if you don't have backup codes

Account Locked

Your account may be locked due to security measures. Here's what to do:

Why accounts get locked:

• Multiple failed login attempts
• Suspicious activity detected
• Login from unrecognized location
• Security verification required

How to unlock:

• Wait 30 minutes before trying again
• Check your email for security alerts
• Contact BlockFi support with your account details
• Verify your identity when prompted

Login Page Won't Load

Technical issues preventing page load can be fixed by:

1

Clear Browser Cache

Remove cached data that might be causing conflicts

2

Try Different Browser

Use Chrome, Firefox, or Safari to test compatibility

3

Disable Extensions

Ad blockers or VPNs might interfere with loading

Still Having Issues?

If these solutions don't resolve your problem, explore our other resources or contact BlockFi support directly.

Browse FAQ Security Guide